“We have been using Engage Health’s Engage Arrive system for patient check-in and recently added Engage Call for calling patients through to the consultation rooms. Both products have transformed our clinic workflow.
After many years with our previous supplier, who charged nearly four times more per year, we finally made the switch. Our old system was clunky, unreliable and frequently went offline, often requiring us to package the equipment and send it back at our own cost and inconvenience. The downtime was frustrating for both staff and patients.
In contrast, the Engage Health solution has been excellent from day one. Setup was incredibly straightforward, and the system runs smoothly on standard Android devices. The hardware is cheap and easy to replace your self if ever needed which avoids huge unforeseen costs. In the rare event of any issue, a simple restart resolves it almost immediately, keeping downtime to an absolute minimum.
The patient experience has improved noticeably too — check-in is quick and easy, and the call in system is clear and professional. We are genuinely impressed with both the technology and the value for money. I would highly recommend Engage Health to any practice looking for a modern, reliable, and cost-effective patient flow solution.”
— Dr S Agrawal, Tudor Medical Group
