Optimise your patient check-in

Switch to Engage for a cheaper, faster and more intuitive system. Supported by our top-rated customer support.

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Engage Arrive ensures that your patients experience a seamless and
stress-free journey as soon as they enter your practice.

What is Engage Arrive?

Engage Arrive isn’t just a patient check-in system, it’s the result of years of hands-on experience, customer feedback, and continuous improvement.

We’ve taken everything we’ve learned from working with GP practices across the NHS and built a solution that reflects the real needs of both patients and staff. Engage Arrive combines smart technology, modern UX/UI design, and full NHS compliance to deliver a solution that is not only reliable but future-ready.

Patient & Practice Benefits:

  • Mobile-first and touch screen ready:
    Whether patients prefer to check in at a kiosk or on their own smartphone, Engage Arrive gives them the flexibility to choose the device they’re most comfortable with.
  • Multi-language support:
    User-friendly interface, patients can interact in their native language with confidence and ease.
  • Built on real feedback:
    Every feature, from accessibility to appointment syncing, has been shaped by direct input from practice staff and patient experience.
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Why choose
Engage Arrive?

Empower your patients and ease the pressure on reception with our intuitive self check-in system.

Patient & Practice Benefits:

  • Reduce queue times and ease reception workload
    Patients can check in quickly and securely upon arrival, freeing up staff to focus on more complex tasks.
  • Integrate seamlessly with GP appointment software
    Engage Arrive works directly within your existing clinical system, updating appointment statuses in real time.
  • Offer multilingual support for diverse patient communities
    Our check-in screens support multiple languages, making the experience accessible to everyone.
  • Improve patient privacy and comfort
    Self check-in reduces the need to discuss personal information at the front desk.

Built for the Future

Reliable, secure, and designed to scale with your practice without costly migrations or complex upgrades.

Core Advantages:

  • Reliable & Secure:
    DCB0219 compliance, robust data protection, and rigorous testing.
  • Supports :
    multi-site working, smart clinics and integrated NHS neighbourhoods.
  • Future-Ready:
    Accessible design, dedicated support, and easy integration with new technologies.
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Accreditations

We have proudly worked alongside the Primary Care sector of the NHS for over 20 years. Our main purpose is to help practices improve the quality of healthcare for patients throughout the UK.

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Pair Engage Arrive with Engage Call, our newest software which allows you to notify patients when it’s their turn to be seen.

If you already have a Smart TV, download the Engage Call app from the Play Store, or just use any Android Dongle to upgrade your existing hardware installation for minimal cost.

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Get in touch and book a demo today!

 

Pricing

Engage Arrive Mobile
FREE*
Annual software licence per screen
£249*
Android 15.9” tablets
£710
Software installation
£49
Custom coded questionnaires
£99
Professional on-site fitting service (optional)
£499

*Partner API fees applicable for Scotland, Wales & Northern Ireland

Frequently Asked Questions

Regular security updates and malware scans by Google Play Protect

Full-device encryption helps protect patient data

Interface locked behind a pin code to prevent patient access to file system.

We have a range of hardware for all budgets, but the system can run on almost any connected device, allowing you to maximise the value of any existing hardware you might have on site. Seamlessly integrate the software into your existing systems, with little to no downtime or switchover period.

Yes, the software adheres to DCB0219 guaranteeing a safe and secure check-in process for all patients.

Engage Arrive is compliant with WCAG AA accessibility standards, ensuring that all patients, regardless of ability, can use the system easily.

After 12 months, Engage Call is available at the fixed rate of just £99 per year.