Engage Touch2020-01-08T16:37:46+00:00

Engage Touch – Patient check in touch screen

Engage Touch is a patient check in touch screen that enables individuals to check-in for scheduled appointments upon arriving at practice without queuing to book in with reception. Furthermore, Engage Touch is able to efficiently obtain as well as modify patient information and record the data precisely onto that patient’s documents.

The Engage Touch patient check in screen is a simple and easy product for patients to engage with. In order to book in for their scheduled appointment the patient simply and efficiently touches the screen and verifies their identity by confirming various personal information such as gender and date of birth. Your surgery could be using Engage Touch tomorrow to check in your patients by using our next day delivery option.

Our Engage Touch check-in kiosk platform has efficiently checked in more than 45 million patients! That equates to saving the NHS almost £6.15m on staff and admin costs if based on £9ph for a receptionists time and 1 minute saved per patient.

Recording of QoF data comes as standard and is coded back in to the patient’s record. As we fully integrate with EMIS, Vision and TPP, there is no need to buy a check in screen and call in screen from one supplier. Practices are able to select the package that is the most budget friendly, delivers the best functionality as well as a dedicated support team should they be needed.

Engage Health Systems is the sole patient check in touch screen supplier to create and develop both the hardware and software. This means all of our services and products are almost half the expense of our nearest competition as well as offering all our touch screen clients a lifetime hardware guarantee, which no one else can match. In the unfortunate event that an issue arises with Engage Touch, we supply a 100 % free replacement irrespective of the age of the hardware, all included within your support contract.

In contrast to our competitors, we are a proud and trusted British business established and based in Norfolk. We are not part of a larger PLC or managed by an overseas firm, which means all our profits go back inside our company and support our loyal client base, as opposed to private shareowners.

How does Engage Touch work?


Engage Touch is incredibly dependable, however in the event it is no longer operating as it ought to, just contact our support team on 01263 834648 (manned throughout UK business hours). We will help to identify the problem and additionally attempt to present the resolution over the phone.

If the problem is diagnosed as a fault with the hardware, we will not make you purchase a new touch screen unit, unlike our competition. We care strongly about our consumers and will deliver a replacement touch screen completely free of charge, without hassle and regardless of the age of your hardware.


An Engage Touch check in touch screen costs £1823 +VAT and includes the first year’s support.

Thereafter, our support package costs £274 +VAT per year.

Key features of Engage Touch – patient touch screen check-in kiosk


‘We’ve been more than happy with the screen, it’s freed up time at the desk so our receptionists can deal with the more complex queries, there are fewer queues meaning that patients are able to check in on time.’

Helen Harrison, Drs Barsby & Kallarackel

‘We have been very pleased with the touch screen. Whilst you will always get the hard core of people who do not wish to use it has been a very useful addition and the receptionists have undoubtedly benefited.’

Kevin Bernard, Practice Manager, Botesdale Health Centre

‘We have been very happy with the Wiggly Amps (now known as Engage Health Systems Ltd.) touch screen, which has been in place for almost 2 years now. Our patients all love the convenience and it has freed up reception time to spend on more productive work. Also the early morning rush of patients booking appointments is now much easier to manage as we do not have patients trying to get to the receptionist at the same time to book in.

We have not had much need to call for help with the touch screen as it has proved very reliable but the service for our website and the little green (panic) button is some of the best I have experienced – always helpful, friendly and quick. Keep up the good work!’

Mary Hiscock, Deputy Practice Manager, The Stansted Surgery

‘We are very happy with the Patient Entry Touch Screen, despite the initial scepticism from some staff and a few patients it has been a great success. We have had a couple of patients who feel they are loosing the personal touch and they still check in using the receptionist. The vast majority of patients seem more than happy to use the system and some of our older patients embraced the change with real enthusiasm. We have used it to advertise our flu clinics and regularly use it to notify patients if a doctor is running behind, all in all you could say we are very pleased and would certainly recommend the system.’

Debbie Harrison, Practice Manager, The Danby Surgery

‘The introduction of the touch screen at the practice has been a god send. It has taken pressure of the reception desk and is quick and easy to use. Patients were hesitant at first but now they think it is fantastic as if they have an appointment they come straight in and use the touch screen without having to queue.’

Richard Frier, Manager, Old Coulsdon Medical Practice

‘The patient touchscreen certainly takes the pressure off the receptionists, who now have more time to address patient queries and phone calls. Most patients are willing and happy to use the system, and it is helpful to add a generic message that all patients can see when they book in, for example about booking flu appointments once the flu season starts.’

Mrs Sue Daniel, Computer Manager, Dr Diana Stevens & Partners

Arrange a demonstration

A one to one online demonstration can be arranged for you and your team by calling 01263 888 330