Information for Practices: Release Update 60 for Engage Consult Users
Please note that Engage Consult will be unavailable to all users due to a platform upgrade taking place from 19.00 - 23.59 on Thursday 17th December 2020.
Christmas Opening Times 2020
The office will be closed from lunchtime on Christmas Eve and will reopen on Monday 4th January 2021.
Information for Practices: Upcoming Bank Holidays 25th, 28th December 2020 and 1st January 2021
As most GP Practices will be closed during the Christmas and New Year Bank Holidays, we wanted to make sure you are aware how to make your Engage Consult service ‘out of hours’ for these days only. Our helpful guide explains how to make these simple changes.
Engage Health Systems Announces Partnership with Cegedim Healthcare Solutions
Engage Health Systems announces new partnership with clinical system Vision 3 as part of Cegedim Healthcare Solutions.
White Horse Medical Practice’s Experience of Using Engage Consult for Total Triage
From mid-April 2020, White Horse began using Engage Consult as their Total Triage engine for the surgery.
New Feature: You asked – we delivered! Introducing Autofill Responses
We understand that as part of implementing any kind of inter-organisational working you need to consider the practical steps and information governance required to make your new systems and processes work, and that this takes time. This is why we’re advising you of these upcoming changes now, so you can start thinking about, and putting in place, new ways of working which will be enabled by these new features in Engage Consult.
Engage Health Systems Newsletter – Latest Edition
A round up of what's been happening in and around Engage Consult this month.
New Feature: Using Engage Consult with other organisations to improve patient care
We understand that as part of implementing any kind of inter-organisational working you need to consider the practical steps and information governance required to make your new systems and processes work, and that this takes time. This is why we’re advising you of these upcoming changes now, so you can start thinking about, and putting in place, new ways of working which will be enabled by these new features in Engage Consult.
Did you know… there’s now a pop-up banner for your website
To help patients you can now include a popup banner, for Engage Consult, on your website.
Tackling Winter Pressures and Covid-19, how Engage Consult can help
Winter months are always a difficult time in the NHS, and our climate doesn't help! Cold weather, winter flu, respiratory conditions and the dreaded vomiting bugs all add pressure to an already stretched NHS service both in general practice and hospital
Engage Touch – Enabling patients to arrive for appointments using their mobile phone
Engage Touch has developed and created Engage Touch Mobile, a simple, quick and convenient way for patients to check-in for their appointments using their mobile phone.
Engage Consult Newsletter – Latest Edition
A round up of what's been happening in and around Engage Consult this month.
New Engage Consult Practice User Group Forum (Registration Details)
Welcome to our new Engage Consult Practice User Group (ECPG)
Blog: How Online and Video Consultations are Changing the Face of Primary Care
Latest Bog - Engage Consult has been designed to ease pressure by providing a patient to doctor non-emergency engagement platform
Engage Consult – Live Learning Webinar Series (book now)
Introducing a new series of live learning webinars to help you keep on track with Engage Consult.
Engage Consult Latest Newsletter
A round up of what's been happening in and around Engage Consult this month.
Online consultations help surgeries during pandemic and beyond
Implementing Engage Consult in Primary Care - Harry Dudson 2nd year medical student
Namaste, take the time…
Katie Stoner shares her thoughts on staying healthy and connected at work
Video Consultation – we’ve got this covered!
Engage Consult responds to NHS deadline for GP video consultation
This week our team focus is Andrew Lucas – Service Desk Analyst
Our Friday Focus this week is with Andrew Lucas - Service Desk Analyst
Jason Parfitt celebrates his first year at Engage
Happy Anniversary Jason, it's great to have you in the team.
Focus on Jane Watson-Engagement Manager
Team Focus: We chat to Jane Watson Engage Health's Engagement Manager, working in the Engage Consult Team.
Meet Jules Smith – Implementation Manager
Team Focus: This week we get to know Jules Smith, Engage Health's Implentation Manager, working in the Engage Consult Team.
Norfolk tech firm helps the fight against Coronavirus
We are now able to offer video consultation to help GPs with the current pressure around Covid-19, Coronavirus. Last week the Eastern Daily Press interviewed Michael Wong Engage Health's Chief Operating Officer on what that means to the current Coronavirus pandemic, and the long term benefits to healthcare and the NHS's focus on digital healthcare. Read the full article here
Covid-19 Update
Dr Amir Hannan, from Haughton Thornley Medical Centre shares patient information about COVID-19
Big Thanks Mark
Today we celebrated success by presenting Mark with a thank you present for all his help and support
Carl Croft – Installation Technician
Each week we like to pop a spotlight on one of the team. This week we are incredibly happy to introduce Carl Croft, Engage Touch’s Installations Technician.