Actions to be completed by Practices 

As most GP Practices will be closed during the Christmas and New Year Bank Holidays, we wanted to make sure you are aware how to make your Engage Consult service ‘out of hours’ for these days only. What this means is that when a Patient tries to contact you via Engage Consult, your service will tell the Patient that it is ‘out of hours’ and that you will be available to respond to the request on the next working day. 

To make these simple changes please follow the steps in our helpful guide

Information for Practices: Upcoming Bank Holidays 25th, 28th December 2020 and 1st January 2021 1