Partnerships
Working Together to Create and Develop Innovative and Integrated Solutions.
We’re proud to work closely with companies and partners that share our vision and values for redefining the patient experience. Working collaboratively, we create and develop innovative digital healthcare solutions that enhance the patient journey and help patients to feel better connected, supported, and engaged.
If your company shares our passion for taking healthcare technology to the next level or you have a product or a solution that would work with Engage Health Systems, then we’d love to hear from you. Feel free to get in contact using the button below.
Primary Care Online
Created in Wales by a Practice Manager and a Cluster/PCN lead, Primary Care Online’s focus revolves around crafting products that streamline the lives of healthcare providers.
Their product innovation is driven by feedback from Practice Managers, while keeping the patient at the forefront of their considerations throughout the entire product design journey.
Engage Health are pleased to partner with an organisation who share our vision of how Digital Health transforms the lives of patients and practices.
Cegedim
A recent addition to our partnership family, Cegedim Healthcare Solutions has been delivering innovative healthcare technology solutions across the NHS for over 50 years.
We have a long and established working relationship and we’re proud to be part of Cegedim Healthcare Solutions’ Partner Programme. Our core products, online and video consultation platform Engage Consult, and Engage Touch patient check-in screens and software both integrate with clinical system Vision 3 to help customers to deliver an enhanced level of service and patient care.
Emis
Emis, one of the most trusted names in the health sector has been connecting healthcare software and services for over 30 years.
Engage Health Systems is proud to have been working closely with Emis for a number of years. Through our partnership and joint enthusiasm for shaping healthcare for the future, we have made it our mission to ensure that our core products Engage Consult and Engage Touch link seamlessly with Emis’ clinical IT software and systems used by our customers across health and social care settings in the UK.
NHS App
Engage Consult is one of the first online consultation solutions to fully integrate with the NHS App.
With over 2 million users in the UK, the NHS App is a front door to an ecosystem of digital health services, which will support the aims of the NHS in the future. It allows patients to manage their own healthcare such as renewing prescriptions, checking symptoms using trusted NHS information, accessing health information, managing practice appointments, and viewing primary care health records.
Patients can also use their NHS Login details to access Engage Consult as a fully verified Account Holder, so no practice identity verification is required.
TPP
Engage Touch patient check-in screens first integrated with TPP’s core product SystmOne back in 2017.
SystmOne is a pioneering clinical system which supports TPP’s vision of a ‘one patient, one record’ model of healthcare.
Using SystmOne, clinicians can access a single source of information detailing a patient’s contact with health services across their lifetime. SystmOne provides a single Electronic Health Record for every patient. This shared record is available across all healthcare settings to any staff who need it during a patient’s care.
Testimonials
Our customers love what we do
“It is a quick and easy way to make a request that the surgery can deal with in their own time.”
“Very quick for routine query. I rang the surgery but was 19th in the queue so opted to try this service instead as my need was non urgent..”
Patient
Engage Consult
“Quicker than queuing at 830 on the phone and the receptionist gets back to you promptly”
User
Engage Consult
“Engage Consult is a fantastic vehicle to take you places. Where that place is, is up to you the driver. You may just want an electronic front door to the surgery, or perhaps you want a fully integrated question engine that can save you time through automated history taking, electronic triage, and messaging. Engage Consult can be customised to get you where you want to go. Like all journeys, don’t think that you’ll get there overnight. It takes a while to plan, embed and benefit. But take courage from those further on that it’s worth it”
“All the clinicians in the practice talked about it and I have to say we were dubious to start with and we had one enthusiast which was not me, we decided to implement it and give a try, it seems to have worked well and we’ve had no negative comments whatsoever and it’s even converted me, thinking this could be useful. Although I wouldn’t necessarily admit to that”
User
Engage Consult
“We’re very pleased with the Engage Touch screens. They are much easier to use than our old ones. During busy flu clinic season, the screens have really helped take the pressure off reception staff”
“The touchscreen and patient check in software is working a treat and we wish we had got it years ago!”
Theresa Cameron
Practice Manager, Newland Medical Practice
“The screens and patient check in software are great and patients are happier as they don’t have to stand in a queue to check in”
Tracey Humphries
Patient Services Manager, Laurie Pike Health Centre
“We’ve used a number of Engage Health (Wiggly-Amps) products including the patient check in software over the years and always been extremely happy with the service we’ve received. We wouldn’t want to be without our touchscreen. It’s straightforward and simple to use. 95% of our FFT is completed through the touchscreen”
Siobhan Gorman
Practice Manager, Pickering Medical Practice
“The product & service of the Engage Touch, patient check in software we’ve received has been excellent”
Jane Kirkwood
Assistant Practice Manager, New Wokingham Road Surgery
“I would like to take the opportunity to thank you personally for the work you did so quickly to get us up and running with Engage Consult. Our doctors and patients are beginning to use it more frequently and it has meant that we are getting less pictures through our email account which means the picture goes on the right patient record. Thank you for responding so efficiently with our request to get us up and active.”
Nicky Hall
Practice Manager, Asplands Medical Centre
“When having concerns about a distinctive rash on my leg, I uploaded information through the Engage Consult system and a doctor rang me back within the hour. Early diagnosis has potentially saved me from a hospital visit so I am extremely grateful for the efficient service through the system and also the quick diagnosis I received from the GP.”
Patient, Engage Consult
“No other provider offers the functionality Engage Consult does. Being able to delegate consultations (to the GP Federation) has helped us massively in managing demand.”
Kieran Cambell RN MCPara, Clinical Services Manager/Advanced Clinical Practitioner, Arlington Road Medical Practice
“Engage Consult provides control, it integrates well with our Vision clinical system, and is slicker than other options; I tried other solutions, and nothing came close to the functionality of Engage Consult.”
Dr Chris Jones, Llansamlet Surgery, Cwmtawe Cluster, Swansea
“We are a new Engage Touch customer and have been having a few teething problems. The technical support we have received from the Service Delivery team has been excellent, the whole team at Engage Health Systems has been very supportive and always takes control to get things sorted for us in the quickest time possible.”
Jan Brown, Customer Service & Reception Manager, Whitley House Surgery, Chelmsford
“As a practice, we and our patients are very happy with the new Mobile Check in feature with Engage Touch. We are advertising the service on both our website and Facebook page and are seeing a good uptake of the service. Due to the ongoing uncertainty surrounding Covid and the Omicron variant, we are looking to encourage more of our patients to use the service. To this end we are offering one to one meetings with one of our receptionists to help our patients use this and other new technology, such as the NHS app.”
Nikki Howe, Assistant Practice Manager, Wateringbury Surgery
Total number of patient
check ins with Engage Touch
Consultations sent
through Engage Consult
Patients who said they would
recommend Engage Consult
