Videos

Engage Health Systems

Video Tutorials for

Video Tutorials for Engage Consult

How to make changes to your Engage Consult settings

Adding, Removing and Updating Staff for Engage Consult

Signing up to the configuration page for Engage Consult

How a Patient Uses Engage Consult

Engage Consult demonstration video and integration with EMIS Web

Engage Consult demonstration video and integration with TPP SystmOne

Engage Consult – tutorial on two-way messaging 

How to use Groups within Engage Consult 

How to set up Response Windows within Engage Consult

How to connect Engage Client (Vixie) to Emis Web

Engage Consult go live – check list 

How to integrate (connect) the Engage Consult Client with SystmOne

How to download the Engage Consult Client onto your computer

 How to cover messages for Groups and Colleagues

Video Tutorials for

Video Tutorials for Engage Touch

Engage Touch – SystmOne Login Guide

Testimonials

“It is a quick and easy way to make a request that the surgery can deal with in their own time.”

“Very quick for routine query. I rang the surgery but was 19th in the queue so opted to try this service instead as my need was non urgent..”

Patient, Engage Consult

“Quicker than queuing at 830 on the phone and the receptionist gets back to you promptly”

User, Engage Consult

“Engage Consult is a fantastic vehicle to take you places. Where that place is, is up to you the driver. You may just want an electronic front door to the surgery, or perhaps you want a fully integrated question engine that can save you time through automated history taking, electronic triage, and messaging. Engage Consult can be customised to get you where you want to go. Like all journeys, don’t think that you’ll get there overnight. It takes a while to plan, embed and benefit. But take courage from those further on that it’s worth it”

“All the clinicians in the practice talked about it and I have to say we were dubious to start with and we had one enthusiast which was not me, we decided to implement it and give a try, it seems to have worked well and we’ve had no negative comments whatsoever and it’s even converted me, thinking this could be useful. Although I wouldn’t necessarily admit to that”

User, Engage Consult

“We’re very pleased with the Engage Touch screens. They are much easier to use than our old ones. During busy flu clinic season, the screens have really helped take the pressure off reception staff”

“The touchscreen is working a treat and we wish we had got it years ago!”

Theresa Cameron , Practice Manager, Newland Medical Practice

“The screens are great and patients are happier as they don’t have to stand in a queue to check in”

Tracey Humphries, Patient Services Manager, Laurie Pike Health Centre

“We’ve used a number of Engage Health (Wiggly-Amps) products over the years and always been extremely happy with the service we’ve received. We wouldn’t want to be without our touchscreen. It’s straightforward and simple to use. 95% of our FFT is completed through the touchscreen”

Siobhan Gorman, Practice Manager, Pickering Medical Practice

“The product & service we’ve received has been excellent”

Jane Kirkwood, Assistant Practice Manager, New Wokingham Road Surgery