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Engage Health Systems

Video Tutorials for

Video Tutorials for Engage Consult

Implementation at a SystmOne Practice

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Implementation at an EMIS Practice

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Implementation at a Vision Practice

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Staff Training                                        

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Additional    Resources                        

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Implementation at a SystmOne Practice

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Initial Setup and Configuration

  • SystmOne Demonstration (41.08)
  • Register to Use MyWA (0.53)
  • Add Staff Accounts (2.00)
  • Download and install the Engage desktop app (2.14)
  • Integrate the Engage desktop app with SystmOne (1.24)

Training your admin staff

  • Using the Engage desktop app (7.40)
  • How to cover (view and action) messages for Groups and Colleagues (2.42)
  • Two way messaging with patients (2.32)
  • How a patient uses Engage Consult (4.49)

Training your clinical staff

  • Using the Engage desktop app (7:27)
  • How to cover (view and action) messages for Groups and Colleagues (2.42)
  • Two way messaging with patients (2.32)
  • How a patient uses Engage Consult (4.49)

Launching

  • Engage Consult Go Live checklist (2.07)
  • Add Engage Consult to your website (to follow)

Implementation at an EMIS Practice

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Initial Setup and Configuration

  • EMIS Demonstration (47.02)
  • Register to Use MyWA (0.53)
  • Add Staff Accounts (2.00)
  • Download and install the Engage desktop app (2.14)
  • Integrate the Engage desktop app with EMIS (4.55)

Training your admin staff

  • Using the Engage desktop app (7.40)
  • How to cover (view and action) messages for Groups and Colleagues (2.42)
  • Two way messaging with patients (2.32)
  • How a patient uses Engage Consult (4.49)

Training your clinical staff

  • Using the Engage desktop app (7:27)
  • How to cover (view and action) messages for Groups and Colleagues (2.42)
  • Two way messaging with patients (2.32)
  • How a patient uses Engage Consult (4.49)

Launching

  • Engage Consult Go Live checklist (2.07)
  • Add Engage Consult to your website (to follow)

Implementation at a Vision Practice

Please contact us at consult@engagehealth.uk, we would love to help.

Staff Training

Click on titles below to launch videos

Training your admin staff

  • Using the Engage desktop app (7.40)
  • How to cover (view and action) messages for Groups and Colleagues (2.42)
  • Two way messaging with patients (2.32)
  • How a patient uses Engage Consult (4.49)
  • Starting a video consultation with Engage Consult (1.10)

Training your clinical staff

  • Using the Engage desktop app (7:27)
  • How to cover (view and action) messages for Groups and Colleagues (2.42)
  • Two way messaging with patients (2.32)
  • How a patient uses Engage Consult (4.49)
  • Starting a video consultation with Engage Consult (1.10)

Additional Resources

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Configuring the Engage Desktop App

  • How to connect Engage Client (Vixie) to Emis Web (4.55)
  • How to integrate (connect) the Engage Consult Client with SystmOne (1.24)

Managing Staff Accounts

  • Adding, Removing and Updating Staff for Engage Consult (2.00)

Adjusting Settings in MyWA

  • Adding, Removing and Updating Staff for Engage Consult (2.00)
  • How to use Groups within Engage Consult (3.06)
  • How to set up Response Windows within Engage Consult (2.52)
  • How to setup Engage Consult for your practice (5.42)

Additional Resources

  • A Demonstration of Inter-Organisational Working in Engage Consult (2.00)

Video Tutorials for

Video Tutorials for Engage Touch

Engage Touch – SystmOne Login Guide

Testimonials

“It is a quick and easy way to make a request that the surgery can deal with in their own time.”

“Very quick for routine query. I rang the surgery but was 19th in the queue so opted to try this service instead as my need was non urgent..”

Patient, Engage Consult

“Quicker than queuing at 830 on the phone and the receptionist gets back to you promptly”

User, Engage Consult

“Engage Consult is a fantastic vehicle to take you places. Where that place is, is up to you the driver. You may just want an electronic front door to the surgery, or perhaps you want a fully integrated question engine that can save you time through automated history taking, electronic triage, and messaging. Engage Consult can be customised to get you where you want to go. Like all journeys, don’t think that you’ll get there overnight. It takes a while to plan, embed and benefit. But take courage from those further on that it’s worth it”

“All the clinicians in the practice talked about it and I have to say we were dubious to start with and we had one enthusiast which was not me, we decided to implement it and give a try, it seems to have worked well and we’ve had no negative comments whatsoever and it’s even converted me, thinking this could be useful. Although I wouldn’t necessarily admit to that”

User, Engage Consult

“We’re very pleased with the Engage Touch screens. They are much easier to use than our old ones. During busy flu clinic season, the screens have really helped take the pressure off reception staff”

“The touchscreen and patient check in software  is working a treat and we wish we had got it years ago!”

Theresa Cameron , Practice Manager, Newland Medical Practice

“The screens and patient check in software are great and patients are happier as they don’t have to stand in a queue to check in”

Tracey Humphries, Patient Services Manager, Laurie Pike Health Centre

“We’ve used a number of Engage Health (Wiggly-Amps) products including the patient check in software over the years and always been extremely happy with the service we’ve received. We wouldn’t want to be without our touchscreen. It’s straightforward and simple to use. 95% of our FFT is completed through the touchscreen”

Siobhan Gorman, Practice Manager, Pickering Medical Practice

“The product & service of the Engage Touch, patient check in software we’ve received has been excellent”

Jane Kirkwood, Assistant Practice Manager, New Wokingham Road Surgery

I would like to take the opportunity to thank you personally for the work you did so quickly to get us up and running with Engage Consult.  Our doctors and patients are beginning to use it more frequently and it has meant that we are getting less pictures through our email account which means the picture goes on the right patient record.  Thank you for responding so efficiently with our request to get us up and active.

Nicky Hall, , Practice Manager, Asplands Medical Centre
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