About Wiggly-Amps

Established in 2000, Wiggly-Amps is a technology company specializing in healthcare with a vision to
Connect Patients and Clinicians

Engage Consult as an integral part of the Engage Health suite of products.

Under the Engage Health umbrella, Wiggly-Amps provides a range of Patient Facing Services to empower patients and support clinicians including:

Engage Touch – Patient check in touch screen fully integrated with the main clinical suppliers with over 25 million successful patient check in.  This equates to a total time saving of over 47.5 years and £3.75m saved in receptionists time* (based on 1 minute saved per patient and staff cost at £9 per hour).

Engage Plus – Patient health touch screen with added integration with British Society of Hypertension approved BP monitors and weighing scales which Read codes readings directly into a patient’s medical record and highlights patients who require further investigation.  Integration with atrial fibrillation detection and height are on the product roadmap.

Engage Web – Easy-to-use and maintain websites for GP surgeries across the UK.

Wiggly-Amps’ heritage is rooted in the life and work of General Practice. We started off originally providing IT support services to GPs in our local area, eventually managing primary care IT support for the whole of North Norfolk.  We spent this time really getting to know GPs, Practice Managers and the day-to-day issues they faced.  That’s why, in conjunction with local GP practices, we developed our EnCompass messaging system and our Little Green Button panic system, to directly address the problems busy practices faced with workflow and how to request help discretely.  The panic button alarm systems you now use in EMIS, Vision and SystmOne all have their roots in the Little Green Button.

Our software is in daily use by in excess of 50,000 users worldwide at over 2000 locations, supported from our offices in North Walsham. We have over 1500 customers in UK primary care and have an exceptional reputation for customer service; you can read some of our customer testimonials on the Wiggly-Amps website.

Wiggly-Amps saw the huge potential of connecting patients with clinicians very early and has been living and breathing Patient Facing Services for the past four years. All of this deep understanding and technical expertise has been brought to bear on the development of the Engage Health suite of products.  Engage Consult is not only a world-beating e-consultation system that meets all NHS information governance requirements to the highest standard right now, it’s a portal for the future – a single point of access for all Patient Facing Services and health management applications.

As part of our commitment to delivering and supporting our products through the complete lifecycle, Wiggly-Amps has achieved the following independent and internationally recognised certifications on IT security and quality systems management, as well as:

  • ISO 27001 (2013): Information Technology security techniques – information security management systems

  • ISO 9001(2008): Quality Management Systems

  • ISO 20000-1 (2011): Information Technology – service management, part 1: service management system requirements

  • ISB0129: Clinical Risk Management

  • IGSoC: Information Governance

  • IG toolkit Level 2 (achieved 97% pass mark)

Our services are available to procure from the GPSoC and G-Cloud framework. Through our Lot 1 offering, we have been independently audited and assessed by NHS Digital.

Wiggly-Amps is an active member of the following NHS Digital working groups:

  • GPSoC Assurance Steering Group

  • Domain C Advisory Group

  • Patient online stakeholder forum

  • SNOMED Implementation Forum

  • Digital Health And Care Alliance (DHACA)

In addition to this, we take a keen interest in Spine, ITK/MIG, GP Connect, Endeavor CIM, Citizen ID and a range of other technologies in order to Connect Patients and Clinicians.

For full information about Wiggly-Amps’ products and services please visit our company website.